Responding When a Client Dies or Reports a Loss

added blog Health

2026-10-19 09:50:34 -

Introduction Nobody prepares for the call that tells them a client has died. It might come from a family member, a hospital, or a friend, and it can arrive in the middle of an ordinary day. Front desk staff are often the first people to receive the news, and they may have to respond before anyone else in the practice knows. The same is true when a living client calls to share that someone close...

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